Frequently Asked Questions
Still stuck after reading through these? Email us any time.
Email hatchbitsupport@gmail.comHabits & streaks
How do habits and frequency work?
Each habit has a name, a time, and a frequency: once, daily, weekly, or monthly. A habit only counts toward your streak on the days it's actually due.
How do I increase my streak?
Check off every habit that's due for the day. Once everything due is complete, your streak increases by one. Missing a habit that's due breaks the streak.
I broke my streak, can I get it back?
Yes. Open the Boost shop and spend Essence to restore a broken streak.
Hatching & creatures
When do I hatch a new creature?
Every third streak day hatches a creature. Keep completing your habits to keep the hatches coming.
What happens if I hatch a creature I already own?
Duplicate hatches automatically convert into Essence, a currency you can spend in the Boost shop instead of guaranteeing a rare hatch or restoring a broken streak.
What do the rarity tiers mean?
Creatures come in four tiers, from most to least common:
- Common
- Rare
- Epic
- Legendary
Where can I see all the creatures I've collected?
The Collection screen shows your full creature roster, so you can track what you own and what you're still missing.
What can I do in the Boost shop?
Spend Essence to either guarantee a rare hatch on your next hatch, or restore a streak you've broken.
Friends & trading
How does the leaderboard work?
Friends are ranked primarily by level, with streak length used as a tiebreaker.
Can I trade creatures with friends?
Yes, you can trade creatures directly with friends to help each other complete your collections.
Account
How do I sign in?
You can sign in with an email and password, Sign in with Apple, or Google, whichever is easiest for you.
What data does Hatchbit collect and how do I delete my account?
See our Privacy Policy for details on what we collect and how to request deletion of your data.
I still need help, how do I contact support?
Email us at hatchbitsupport@gmail.com and we'll get back to you.