Frequently Asked Questions

Still stuck after reading through these? Email us any time.

Email hatchbitsupport@gmail.com

Habits & streaks

How do habits and frequency work?

Each habit has a name, a time, and a frequency: once, daily, weekly, or monthly. A habit only counts toward your streak on the days it's actually due.

How do I increase my streak?

Check off every habit that's due for the day. Once everything due is complete, your streak increases by one. Missing a habit that's due breaks the streak.

I broke my streak, can I get it back?

Yes. Open the Boost shop and spend Essence to restore a broken streak.

Hatching & creatures

When do I hatch a new creature?

Every third streak day hatches a creature. Keep completing your habits to keep the hatches coming.

What happens if I hatch a creature I already own?

Duplicate hatches automatically convert into Essence, a currency you can spend in the Boost shop instead of guaranteeing a rare hatch or restoring a broken streak.

What do the rarity tiers mean?

Creatures come in four tiers, from most to least common:

  • Common
  • Rare
  • Epic
  • Legendary
Where can I see all the creatures I've collected?

The Collection screen shows your full creature roster, so you can track what you own and what you're still missing.

What can I do in the Boost shop?

Spend Essence to either guarantee a rare hatch on your next hatch, or restore a streak you've broken.

Friends & trading

How does the leaderboard work?

Friends are ranked primarily by level, with streak length used as a tiebreaker.

Can I trade creatures with friends?

Yes, you can trade creatures directly with friends to help each other complete your collections.

Account

How do I sign in?

You can sign in with an email and password, Sign in with Apple, or Google, whichever is easiest for you.

What data does Hatchbit collect and how do I delete my account?

See our Privacy Policy for details on what we collect and how to request deletion of your data.

I still need help, how do I contact support?

Email us at hatchbitsupport@gmail.com and we'll get back to you.